What We Heard: Listening to People Who Live In GO Homes
Photo by Chelsie Lopez
At GO Logic, one of the best ways we can keep improving is by listening to the people who live in our homes every day. Recently, we invited a group of past clients - from some of our earliest builds 15 years ago to more recent projects - to sit down with us and share their experiences.
We wanted to hear what’s working, what’s not, and where we can do better.
The feedback was generous, honest, and often wonderfully affirming. Here are a few things that stood out:
“Every guest says how comfortable it is, but they can’t say why.”
Homeowners talked about a kind of comfort that’s hard to describe but easy to feel - clean air, quiet rooms, and steady temperatures that surprise visitors.
“Our house is 72°F on a 16-below day — with nothing running.”
Performance showed up not just in technical terms, but in daily life. The envelope does the heavy lifting, and the difference is felt every day.
“We wanted a house that would take care of us — and it does.”
For many, resilience mattered most - knowing their house would take care of itself through power outages, storms, or months away. Clients also spoke about financial resilience: lower maintenance costs, and the peace of mind that comes from using so little energy that rising prices aren’t a worry.
“It feels good to know our home reflects our values.”
Several homeowners shared how much it mattered that their house aligned with their environmental commitments. For them, living in a GO Logic home wasn’t just about performance - it was about being part of a community of people choosing a more sustainable future.
We also heard where we need to do better.
Some clients said that reading 2D plans and making design decisions early on was harder than expected. Others mentioned details like switch placement or door swings that slipped through the cracks. A few said they wished they’d had more time or clarity during certain phases.
We’re taking this to heart. A few things we’re already exploring:
A functional design checklist, so clients can anticipate the small but important details of daily life
Better visual tools - like 3D walkthroughs and photo-rich references - so decisions can be seen and felt before they’re final
Ways for new clients to connect with longtime homeowners, for perspective you can only get from lived experience
We’re grateful for the candor, and for the trust our clients place in us.
At the end of the day, while performance is always our foundation, what matters most is how these homes feel to live in - the comfort, confidence, financial peace of mind, and care they provide for a lifetime.
